NSW Apprentice & Training Information


About Smart & Skilled Apprenticeship & Traineeships:


Employer or Host Employer

It all starts with your employer who recruits you then contacts an Apprenticeship Network Provider to arrange your Training Contract, which outlines the conditions of your training in the workplace. Your employer must provide a safe workplace where quality training, practical instruction and learning can occur.
Your legal employer may also be a Group Training Organisation (GTO). GTOs recruit you, pay your wages and place you with a host employer who conducts your workplace training.
Employers of apprentices are required to assist and supervise work-based training, pay wages and provide entitlements, provide a safe working environment and release their apprentice or trainee from work to participate in training with the RTO.

Apprenticeship Network Provider (ANP)

ANPs provide you with information, advice and support throughout your apprenticeship or traineeship. They prepare your National Training Contract, explain your rights and responsibilities and check that your training is progressing satisfactorily.They will advise you of any incentives or subsidies you’re entitled to and they can put you in
contact with support services if you need them.
The employer will contact the ANP who assists the employer and apprentice to commence their apprenticeship.

For more information Click here

Apprentice or Trainee

You! By signing your National Training Contract you agree to receive workplace training, learn the skills of your vocation, engage in formal training with your RTO, complete tests and assessments and obtain your nationally recognised qualification.

Workplace Supervisors

Your workplace supervisor or employer is your coach. They teach you how to do your job, how to practice the skills you’re learning, ensure your safety, organise and record your workplace training, provide feedback, and supply assessment evidence to your Registered Training Organisation.

Registered Training Organisation (RTO)

Creative Edge Training is a RTO and develops the training plan with you & your workplace supervisor , we deliver the formal training and provides ongoing support, monitor your progress and assess your competence throughout the apprenticeship to ensure your training stays on track.When all competencies have been achieved, we issue your qualification

The RTO may also be referred to as the Registered Training Organisation, RTO or College.

Creative Edge Training will provide full support to the Employer and Apprentice at every step and will assist with any questions or concerns regarding the apprenticeship. We can also be contacted regarding the training plan, training record book, training delivery and assessment issues; recognition of prior learning, language, literacy and numeracy support, and completion of the apprenticeship.

Support Services

These include advice on industrial matters such as wages, conditions and safety, mentoring services to help you stay focused on your training and personal counselling services for financial problems, depression and anxiety. Ask your ANP or Training Services NSW about these services, or visit Apprentice & Trainee support see page 28 for more information.


Training Services NSW

Are responsible for managing apprenticeships and traineeships in New South Wales. We approve your application and ensure everyone carries out their responsibilities. We also provide support, connect you with additional support services and resolve disputes you may have with your employer or RTO.
At the end of your training, we approve the completion of your apprenticeship or traineeship, and issue your Certificate of Proficiency.

NSW Government – Apprentice & Trainee Information click here

You may be eligible through Smart and Skilled government funding for fee free apprenticeship training. Visit the NSW Government Smart and Skilled Funding website for eligibility and fees, or call our friendly team on 55 109 112

Financial assistance

Support options

Services Australia

Apprenticeship & Traineeship course information

Certificate III in Hairdressing  Click here

Certificate III in Barbering Click here

Certificate II in Salon Assistant Click here

Employers Information

At Creative Edge Training we customise training to inspire teams to develop quality skills producing a stronger more professionally advanced team.

We provide personalised education to individual needs for both apprentices and salons with a program designed to exceed expectations and are proud to be at the forefront of Education offering a wide range of flexible delivery.

Our claim to have the best delivery program for Hairdressers & Barbers is backed by our practical focused approach along with the communication and support of our
Industry current team of educators and our employer engagement.

Our Training is provided in the workplace and / or in our Academy with the addition of fully subsidised workshops for skills trained in the qualification.
This style of education is customised to your Organisation and fully supported with a team of quality educators.
Students can also attend our Academy at any of our locations.

If you have not employed an Apprentice before, please click the Information page for Employers which contains helpful information on apprenticeships.

Apprentice Information

Commencing in the workplace as an Apprenticeship involves working and training toward a Certificate III in Hairdressing or Barbering for a period of 3 – 6 years depending on your employment conditions.

Managing both work and study can be a difficult time and this is where the Creative Edge Team assist to make your journey more enjoyable.

You will be allocated a Creative Educator who will educate and monitor your individual progression. We will keep both your Employer and yourself fully informed, support and assist through quality education  and recommendation of required boot camps and workshops you need to attend to successfully acquire your qualification

Creative Edge Training guarantees to deliver Excellence in Education and Training, to develop an individual’s talent as future leading Hairdressers and Barbers, relevant and respected in industry.

Considering enrolling?

If you are a new or continuing student undertaking a nationally recognised training course you need a USI in order to receive your qualification or statement of attainment.

If you don’t have a USI you will not receive your qualification or statement of attainment.

Your USI will give you access to an online record of the training you have done since 1 January 2015.

You will also be able to produce a comprehensive transcript of your training.

This can be used when applying for a job, seeking a credit transfer or demonstrating pre-requisites when undertaking further training.

Don’t have a USI?  Click here to create your USI

How do I view my Transcript

Click here to find how to access.

You can allow creative Edge Training  41497 to view your transcript online by logging into your USI account, clicking on the Manage Permissions tile and adding our organisations details above to give us permission to view your transcript.

All students enrolling in nationally recognised training need to have a Unique Student Identifier (USI).
The Unique Student Identifier or USI is a reference number made up of 10 numbers and letters that:

Creates a secure online record of your recognised training and qualifications gained in Australia
& allows you access to your training records and transcripts which can be accessed online, anytime and anywhere.